Friday, December 19, 2008

The VoIP-News Call-Center Comparison Guide

you know that a VoIP call-center enhances customer service and, in return, helps attract and retain customers. But which VoIP call-center vendor do you choose for your specific needs? This Comparison Guide evaluates major vendors such as Oracle and Verizon Business, in order help you make the best decision.

This white paper addresses the following criteria:

  • Organization size, type and features
  • Quality and real-time monitoring
  • Outbound campaigns
Read more about it here.

Monday, December 8, 2008

3CX Phone System v7.0 Delivers on Mobility Promise

New interface and advanced call rules allow flexible configuration of users’ extensions

London – 8 December 2008 - 3CX (www.3cx.com) the international developer of telecommunications software has announced the roll out of version 7.0 of 3CX Phone System for Windows. The new version comes with a revamped design aimed at making its already user-friendly Management Console and User Interface even easier to work with; whilst effectively delivering more mobility to users by empowering them to configure their own extensions with advanced call handling rules based on caller ID and time of call.

Nick Galea, CEO at 3CX said that these improvements are building on the company’s strategy to deliver a software-based IP PBX that is easy to manage and use. “One of the things we discovered from listening to our customers is that VoIP phone system users want more flexibility in managing their incoming calls. By allowing call rules to be configured based on caller ID, time received and type of call, users can break free from the office and have more mobility. For example, after-hour calls from important customers can be routed to a mobile phone, whereas all other calls can go to voice mail” Galea said; adding that with the new call handling rules also come many added functionalities such as a new management console and a new configuration wizard.

Furthermore, 3CX version 7.0 is an example of better Windows integration in an IP PBX VoIP environment. “By replacing the use of technologies such as Apache and PHP with IIS and .NET, adding support for PBX virtualization in Hyper V, resolving inbound calls to MS Outlook contacts, and incorporating Windows management tools for better monitoring, we are taking a step forward towards further integration of 3CX Phone System with Microsoft Windows”, added Nick Galea.

3CX Phone System for Windows allows businesses to completely break free from the restrictions of expensive hardware-based, proprietary phone systems. It also ships with many other enterprise-level features that help businesses enjoy substantial productivity and efficiency gains for sip telefon.

Key new features of 3CX Phone System for Windows version 7.0

  • Revamped Web Management Console and User Interface
  • Added support for running as a virtual instance in Hyper V
  • New configuration wizard
  • Advanced call forwarding and call queue rules
  • Resolve inbound calls to MS Outlook contacts
  • Support for Sangoma cards
  • Integration of Microsoft Web server, .NET and Windows management tools
  • .NET API
  • Optimized system performance to handle 50,000+ calls per day

A video presentation on 3CX Phone System for Windows v7.0 is available from: http://www.youtube.com/watch?v=irUmoGQqMa8

One Free edition and four Commercial editions: Mini, Small Business, Pro and Enterprise

3CX Phone System / ip sentralbord is available in five editions. The Free edition can handle up to 4 simultaneous calls, whereas, the Commercial editions have a more extensive feature set and concurrent call capacity that can be expanded with upgrade packs. A detailed edition comparison table can be found on http://www.3cx.com/phone-system/edition-comparison.html.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with localized information available in various languages. For more information, visit www.3cx.com.

Wednesday, November 26, 2008

3CX Appoints VoIPon as Distributor

Partnership will make 3CX Phone System for Windows cost-effective VoIP telephony offer available to more UK businesses

London, 26 November 2008 – 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with VoIPon (www.voipon.co.uk), a business to business distributor of the highest quality voice over IP solutions. VoIPon aims to promote the distribution of 3CX IP PBX to further establish the innovative phone system as a key player in the VoIP market in the United Kingdom.

“We are delighted to be partnering with VoIPon, a renowned distributor in the UK. Their vast network and expertise in VoIP, as well as, their talent to proactively sell and support IP PBX solutions in the British market make them a perfect distribution partner for 3CX,” said Nick Galea, CEO at 3CX.

Alexis Argent, Sales Manager at VoIPon Solutions said, “With the addition of 3CX Phone System for Windows to our portfolio, we are now in the position to offer our resellers access to the booming Windows-based VoIP telephone system market. 3CX IP PBX is easy to manage by system administrators as it integrates well with Windows Network infrastructure, making it an ideal product for our customers and resellers.”

3CX Phone System for Windows is based on the SIP standard and supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines. It offers a scalable and easy to install alternative to proprietary PABX telephony solutions; whilst giving businesses access to a full set of advanced telephony features that allow them to reduce telecommunications costs by enhancing staff’s mobility and productivity.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned

Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. For more information visit www.3cx.com and 3CX VoIP Blog.

About VoIPon Solutions

VoIPon is a trading division of Keison International Ltd, which has been successfully distributing industrial products around the world for over 20 years. VoIPon utilises this experience in the rapidly expanding area of voice over IP telecommunications technology. Since 2005, VoIP on has gone from strength to strength, growing rapidly year on year by diversifying their product portfolio and building ongoing relationships with manufacturers and re-sellers, cementing their reputation as one of the most progressive companies in their field. VoIPon’s portfolio features the widest range of market leading brands available today. VoIPon shares the industry's vision, and believes in this market's potential, due to the multiple innovations and benefits available through VoIP. VoIPon is accredited to both ISO 9001:2000 and ISO 14001:2004 Quality and Environmental international standards.

Wednesday, October 29, 2008

Acunetix Launches New Revolutionary Web Application Scanning Technology

Innovative AcuSensor Technology sets new standards in Web Vulnerability Scanning
London, UK, 29 October 2008 – Acunetix (www.acunetix.com), a pioneer on web application security scanning technology, has announced the release of the cutting edge AcuSensor Technology with the launch of version 6.0 of Acunetix Web Vulnerability Scanner, taking web application scanning to a new level.
Acunetix is the first and only Web Vulnerability Scanner to implement this innovative technology.
AcuSensor Technology, a brainchild of Acunetix’ development team, consists of sensors that are strategically placed inside the web application source code and that send information to the web application scanner on how the applications handle the input during a scan.
Robert Abela, Technical Manager at Acunetix said: "Our innovative AcuSensor Technology allows web developers to identify many more vulnerabilities than when using a traditional black box web application scanner. It generates more accurate results whilst generating less false positives. It also provides security experts with more tools, technical data, and many more options for vulnerability tests. AcuSensor Technology helps security specialists do a more precise job."
Other key features available with the latest version of Acunetix Web Vulnerability Scanner (WVS) are the Blind SQL Injector Tool and the Port Scanner and Network Alerts.
The Blind SQL Injector Tool is ideal for penetration testers as it is an automated database data extraction tool that allows further manual testing for SQL Injections; while with the Port Scanner and Network Alerts it is now possible to perform port scans against the web server, so that when open ports are found Acunetix WVS does complex network level security checks against the service that runs on that port.
With this new set of innovative features, Acunetix Web Vulnerability Scanner is now an even stronger tool to prevent sophisticated SQL injection attacks like ones launched earlier this year on the websites of the US Department of Homeland Security (DHS), the UK’s Civil Service, the United Nations, Yahoo and BusinessWeek, among others.
"Hackers these days can convert any web site that has web application vulnerabilities into a launch site for attacks that install malware on the computers of those who visit them, and that could lead to the theft of sensitive corporate data such as credit card information and customer lists.
These attacks could easily be avoided by using Acunetix Web Vulnerability Scanner," added Abela.
Acunetix Web Vulnerability Scanner ensures website security by automatically checking for SQL injection, Cross site scripting and other vulnerabilities.
It gives security experts access to a specialized cross site scanning tool that allows them to evaluate their web sites for these threats.
Acunetix Web Vulnerability Scanner also scans AJAX and Web 2.0 technologies for vulnerabilities, gives detailed reports that enable businesses to meet legal and regulatory compliances, analyses against Google Hacking Database
(GHDB) and features other advance tools that permit fine tuning of web application security checks.
Acunetix Web Vulnerability Scanner is available in four editions: a Free edition, a Small Business edition, an Enterprise Edition for businesses operating more than one website, and a Consultant Edition.
The Free edition of Acunetix Web Vulnerability Scanner can be downloaded
from: http://www.acunetix.com/cross-site-scripting/scanner.htm
###
About Acunetix
Acunetix was founded to combat the alarming rise in web attacks. Its flagship product, Acunetix Web Vulnerability Scanner, is the result of several years of work by a team of highly experienced security developers.
Acunetix is a privately held European company. For more information please
visit: www.acunetix.com
Useful Links
AcuSensor Technology whitepaper –
http://www.acunetix.com/websitesecurity/rightwvs.htm
Acunetix new Web Security Blog – www.acunetix.com/blog

Friday, October 24, 2008

Sangoma Announces Partnership with 3CX

Simplify Deployments of 3CX's SIP-based PBX with Sangoma NetBorder Express gateway cards

Toronto, Ontario - October 23, 2008 - Sangoma Technologies Corporation, the premium provider of software centric media and signal processing hardware, today announced it has partnered with 3CX, an award-winning SIP-based PBX provider.

The technology partnership will ensure interoperability of 3CX Phone System Version 7.0 for Windows with Sangoma NetBorder Express gateway cards. Through this alliance, 3CX will be able to provide businesses with the option of running their PBX application on a server that has an internally or remotely deployed gateway.

"3CX is completely based on the SIP standard, so providing support for Sangoma's NetBorder Express Gateway was the natural next step in our product's development," said Nick Galea, CEO at 3CX.

"We are pleased to have 3CX as a technology partner, as demand for NetBorder Express grows," said Frederic Dickey, Director of Product Management for the NetBorder product line.

For 3CX, the partnership enables them to execute a key company strategy: To offer an innovative SIP and PSTN-based IP PBX that can deliver a robust level of functionality at a very affordable price for small- and medium-sized businesses.

"The offer of 3CX Phone System for Windows with Sangoma Gateway Cards delivers a software-based IP PBX that is simple to install, configure, and manage, with advanced VoIP features such as low call costs and integration with business applications," said Galea. "This helps our mutual customers increase productivity, reduce their telecommunication costs, and boost their profit margins."

The Sangoma gateway solution is seamlessly integrated with 3CX, ensuring an easy, user-friendly implementation.

About Sangoma Technologies Corporation

Sangoma is the premium provider of software-centric media and signal processing hardware. The company develops and manufactures the most scalable and reliable voice and Wide Area Network data cards in the industry, including the award-winning Advanced Flexible Telecommunications (AFT) product line. By offering the building blocks for all processing in any architecture, Sangoma gateways are tightly integrated and easily scalable. The result is a comprehensive toolset for creating cost-effective, powerful, and flexible solutions.

Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE:STC). Additional information on Sangoma can be found at: www.sangoma.com.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the USA, UK, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. The company is focused on the Windows IP PBX market with its innovative 3CX Phone System for Windows, which has been developed specifically for the SMB market. For more information visit: www.3cx.com.

Tuesday, October 7, 2008

3CX and VegaStream Announce Interoperability with Price Discount Offer

30% discount offer on VegaStream VoIP gateways for companies installing 3CX IP PBX provides innovative and cost-effective Windows-based VoIP solution for businesses

London, UK – 7 October 2008 - 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows, and VegaStream (www.vegastream.com), the industry leading developer of reliable, cost-effective and easy to use VoIP gateways, have announced that they have recently completed successful compatibility testing between their products. To celebrate this strategic technology partnership a 30% price discount is being offered on VegaStream VoIP gateways to channel partners who install 3CX IP PBX.

For small and medium businesses the certified interoperability between 3CX and VegaStream delivers all the functionalities of a traditional PBX with the cost-savings and advanced features of VoIP, such as low call costs and integration with business applications. The 3CX-VegaStream solution enables businesses to migrate to a software-based IP PBX that is simple to install, configure and manage, and that can help businesses increase productivity, reduce their telecommunication costs and boost their profit margins – all these while enjoying a 30% price discount on the VegaStream VoIP gateway.

"We are very pleased to join forces with such an industry leader as VegaStream,” said Nick Galea, CEO at 3CX. “VegaStream VoIP gateways are recognized for their powerful features and strong market positioning and our partnership can only benefit our mutual customers. The 3CX-VegaStream solution is certified to work well together and is fully supported by both companies."

“We are excited to partner with an award-winning IP PBX such as 3CX and to give our customers the opportunity to enjoy a 30% price discount on VegaStream VoIP gateways when installed with 3CX Phone System for Windows”, said Steve Davis, EVP Sales & Marketing. “The combined solution gives affordable access to a first-rate and innovative VoIP solution for businesses that want to upgrade their telecommunications infrastructure.”

To benefit from the 30% discount offer on VegaStream VoIP gateways for businesses installing 3CX Phone System for Windows please contact VegaStream’s sales team by visiting http://www.vegastream.com or send an email to sales@vegastream.com mentioning ‘3CX Promotion’ on the subject line.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in seven countries and localized information available in various languages. For more information, visit www.3cx.com.

About VegaStream

Established in 1998, VegaStream (http://www.vegastream.com) operates globally with sales and support centers in Europe, America and Asia-Pacific. VegaStream’s mission is to enable seamless interoperability between the wide and varied range of proprietary telephone systems and the new IP networks. The award winning Vega gateways are based on international communications standards including SIP and H.323 to deliver an open and non-proprietary VOIP solution that can integrate to existing communication investments.

Tuesday, September 23, 2008

Vayyoo's vPost Brings Voice Part of a Postable Package

The contrast between the showcased companies at the recent overlapping TechCrunch50 and CTIA Wireless IT & Entertainment events in San Francisco couldn't have been greater in terms of size and innovativeness. The TechCrunch50 Conference showcased little-known startups with unconventional ideas. The CTIA Wireless IT & Entertainment show, meanwhile, featured the kind of giant carriers and vendors whose businesses startups seek to disrupt. But one short row of booths at CTIA's exhibition slightly narrowed the gap. At least one of the companies in the row, which CTIA grandly dubbed a "Developers Pavilion," was pushing the boundaries of mobile mashups incorporating voice, without losing sleep over it at all.

Read more about it here.

Wednesday, September 17, 2008

3CX and Deerfield.com Bring PBX Integration to Email Management

London, UK – 17 September, 2008 – 3CX and Deerfield announce the availability of an integrated call and email handling system that improves customer relations and customer handling efficiency with the release of VisNetic MailFlow version 3.8.

“3CX is designed for and used by businesses that require a high level of functionality and reliability in a phone system, but are also knowledgeable and budget conscious enough to avoid high overhead or administrative phone system costs,” said Nick Galea, CEO of 3CX. “Similarly, VisNetic MailFlow is an email management application offered by Deerfield.com [3CX North American Distributors] that provides all of the necessary tools to ensure a high level of email customer service, but is also reasonably priced and easy to administer. The integration of these products provides companies with an advanced and affordable integrated communication system that can manage and track all of an organizations’ email and telephony traffic.”

The integration also illustrates how a PBX, when running on Windows, can integrate seamlessly with other Windows Business Applications, allowing companies to make the PBX work harder and deliver considerable productivity gains.

VisNetic MailFlow is an email customer service solution for Windows used by thousands of organizations that provides: email routing and tracking, reporting, standard responses, a global contact database, customer email history tracking, and much more. 3CX Phone System for Windows is a multi award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is based on the SIP standard, and therefore interoperates with most popular SIP phones, VoIP Gateways and VoIP providers.

VisNetic MailFlow 3.8 is a momentous release for both VisNetic MailFlow and 3CX customers, as the combination of the two products gives them an end to end customer service solution,” said Mike Deerfield, CEO of Deerfield.com - developers of VisNetic MailFlow. “Features like click to call, telephone conversation time stamps and call notes allow MailFlow customers to easily call their contacts within MailFlow and record – and refer back to – their telephone conversations, while 3CX users not currently employing an email management solution will benefit greatly from MailFlow features such as: automatic email routing, shared email queues, standard responses and reporting. Deerfield.com also fully supports both products and can provide all of the necessary assistance to ensure a smooth installation.”

About 3CX and 3CX Phone System for Windows

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, Germany, Cyprus, Malta, USA, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. 3CX Phone System for Windows is an award-winning software-based IP PBX that replaces a traditional proprietary hardware PBX. It is entirely SIP standard based, and therefore interoperates with leading SIP phones, VoIP Gateways and VoIP providers. 3CX’s IP PBX has earned Windows Server 2003 Certification and has been developed specifically for the SMB market with a full set of features that make it simple to install and manage. For more information on 3CX and 3CX Phone System for Windows visit www.3cx.com.

About VisNetic MailFlow

VisNetic MailFlow is an email management solution designed for businesses who wish to improve their level of email customer service and business intelligence. VisNetic MailFlow combines excellent affordability with super-fast deployment capability and extremely low management burden to offer an incredibly compelling value. First released in 2002, making is one of the most mature email management applications. Today, VisNetic MailFlow is used by over 22,000 agents worldwide – a sampling of which include John Hopkins Medicine, Boston Globe, Blue Nile, Gold Medal Travel Group, Guess Inc. and Lowrance Electronics. Flexible licensing terms includes a 30-day “try before you buy” download and free technical support.

Useful Links:

VisNetic MailFlow website: http://www.deerfield.com/products/visnetic-mailflow/
Request a Guided Demo: http://www.deerfield.com/products/visnetic-mailflow/demo/index.htm
Datasheet: http://www.visneticmailflow.com/resources/vmf_datasheet_v3.pdf

Thursday, September 11, 2008

New office in 3CX Australia

New 3CX Australian office to serve booming IP PBX software market with innovative 3CX Phone System for Windows

Sydney, Australia – 11 September 2008 – 3CX (www.3cx.com), developer of the award-winning 3CX Phone System for Windows, has opened an office in Australia. The Australian presence will play a key role in the expansion of the company’s partner network in the area, as well as, help support Australian-based users of 3CX VoIP Phone System.

3CX Phone System for Windows is an award-winning software-based IP PBX that replaces the traditional proprietary hardware PBX. It is based on the SIP standard, and therefore interoperates with most popular SIP phones, VoIP Gateways and VoIP providers. It allows businesses to completely break free from the restrictions of costly hardware-based proprietary phone systems and is very easy to manage by system administrators as it integrates well with Windows Network infrastructure.

“VoIP is seeing a staggering growth in Australia and 3CX is in an ideal position to offer the market an innovative product that meets the IP telephony needs of small and medium sized enterprises with 3CX Phone System for Windows.” said Richard Rundle, Director 3CX Australia.

“Australia is a key market for 3CX and our Australian team can give businesses in the area the know-how and support required to successfully adopt a complete IP PBX for Windows, and enjoy the many cost-reduction and productivity enhancement benefits that our product has to offer.” said Nick Galea, CEO, 3CX.

According to analyst group IDC, at the end of 2007 the install base of IP Telephony systems in Australian companies hit the 50/50 mark with traditional phone systems. Furthermore, IDC reports a whopping 40% increase in SMB purchases of IP PBX systems in Australia during the last quarter of 2007.

3CX Australia Corporate Office details:
Suite 201
84, Alexander Street
Crows Nest NSW 2065
Australia
Telephone: 1300 79 89 25
Fax: 1300 79 89 35
Email: au.info@3cx.com

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the IT EXPO Best of Show award 2007, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in seven countries and localized information available in various languages. For more information, visit www.3cx.com.

Wednesday, September 10, 2008

Telco fails

The local phone company isn’t likely to offer innovative services for small businesses. In fact, VoIP equipment sales to traditional phone companies and the like is trending down. THey just arent investing in updating their technology

That could be a mistake though.

According to the latest feature from VoIP News — the main site:

They could theoretically improve their margins if they did buy. VoIP “softswitches” are cheaper to purchase and operate than the giant traditional Class 5 phone switches the carriers used to use exclusively. But the telcos aren’t buying traditional switches either, according to Collins. The reason: their voice business isn’t growing, it’s shrinking. Thanks to competition from cable and wireless providers, their total subscriber numbers are declining, as is their revenue per subscriber. Thus they can’t justify expenditures on new VoIP switches, even if they’re relative bargains. “All they’re trying to do is save money and hope subscribers don’t go to cable or wireless,” Collins stated.

Read more about it here.

Tuesday, September 2, 2008

Nothing Phony about Free 3CX VoIP Phone Offer

3CX delivers a business soft phone completely free of charge

London, UK – 2 September, 2008 – 3CX (www.3cx.com) has announced the release of a totally free new VoIP phone that allows users to make and receive calls from their computer using popular VoIP providers or SIP servers. 3CX VoIP Phone, unlike other free soft phones, has a straight forward, business-style interface and includes important business features such as call transfer.

Nick Galea, CEO at 3CX said: “3CX VoIP Phone is great for businesses that wish to have an easy to deploy, business-level VoIP soft phone. Because it is free, the usual hassle of administration of client licenses is avoided. The free editions of other VoIP phones do not have key features such as call transfer or the ability to put a call on hold.

“VoIP Phones are an interesting option for businesses – they are easy to administer and environmentally friendly. Hardware phones require additional electricity, administration and desk space.”

3CX VoIP Phone has a user-friendly and intuitive interface with dial pad and buttons that make transferring or forwarding calls a breeze. It also allows users to review their history of calls, put calls on hold, to easily accept, reject or ignore calls with a mouse click, and much more.

Launch calls from Microsoft Outlook – without re-typing the number

One of the key features of 3CX VoIP Phone is its integration with Microsoft Outlook. Users can launch calls directly from their contacts’ list within Outlook by just right-clicking on the name of the person they wish to call. There is no need to dial any telephone numbers since Outlook works as 3CX VoIP Phone’s address book.

Other features of 3CX VoIP Phone

  • Supports several SIP profiles
  • Shows personal call log/history – ideal for salespeople
  • Message Waiting Indication (MWI)
  • Supports G.711 (A-Law and u-Law), GSM, iLBC and Speex codecs
  • STUN support for NAT/firewall traversal
  • Installation provided as MSI for easy deployment

Key advantages of 3CX VoIP Phone

  • Completely FREE – no license fees or hidden charges for use of advanced features
  • Not proprietary – can be used with most popular IP PBXs and VoIP providers
  • Quick and simple installation
  • Easy to use via an intuitive user interface with dial pad and buttons
  • Environmentally friendly

The new 3CX VoIP Phone can be downloaded totally free of charge from: http://www.3cx.com/VOIP/voip-phone.html

About 3CX and 3CX Phone System for Windows

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, Germany, Cyprus, Malta, USA, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. 3CX Phone System for Windows is an award-winning software-based IP PBX that replaces a traditional proprietary hardware PBX. It is entirely SIP standard based, and therefore interoperates with leading SIP phones, VoIP Gateways and VoIP providers. 3CX’s IP PBX has earned Windows Server 2003 Certification and has been developed specifically for the SMB market with a full set of features that make it simple to install and manage. For more information on 3CX, 3CX Phone System for Windows and 3CX VoIP Phone visit www.3cx.com.

Monday, August 25, 2008

Can Google's Search Ad Revenue Sustain YouTube, Diverse Ventures?

Tuesday, August 5, 2008

3CX Phone System for Windows Named 2008 Editor’s Best Award Winner by Windows IT PRO

August 5, 2008, - London, UK – 3CX has announced that 3CX Phone System for Windows was named as a silver medal winner of the “2008 Editor’s Best Awards” in the Messaging category by Penton Media’s Windows IT Pro magazine.

“The 2008 Editor’s Best Awards utilize our editors' product knowledge and subject matter expertise to identify exceptional products that benefit the Windows IT Pro and SQL Server Magazine reader communities,” said Jeff Lewis, group publisher. “Our editors selected winners based on the product's strategic importance to the market, its competitive advantages and its value to the customer.”

“Our editors are tough, in-the-trenches critics,” Lewis continued. “They demand solid value and performance from the products they select. Editor’s Best Award winners can feel proud that the products and services they developed have earned the respect and recognition of the Windows IT Pro and SQL Server Magazine editorial staff.”

Centralino IP PBX is a multi award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is based on the SIP standard, and therefore interoperates with most popular Telefono VOIP, for Piccole Societa and VoIP IP. It allows businesses to completely break free from the restrictions of costly hardware-based proprietary phone systems and is very easy to manage by system administrators as it integrates well with Windows Network infrastructure.

“We are honored to receive this award from Windows IT Pro magazine. Being recognized by editors from such a prestigious publication confirms our commitment to delivering an innovative and top quality product,” said Nick Galea, CEO 3CX.

A video of Dan Blunk with Windows IT Pro talking about Centrala PABX can be seen on: http://www.youtube.com/watch?v=-3DNrKZzZoI


About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, the INTERNET Telephony Magazine Product of the Year Award, the Communications Solutions 2007 Award, and the Windows IT Pro magazine 2008 Editor’s Best Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in seven countries and localized information available in various languages. For more information, visit our website.

Thursday, July 24, 2008

VoIP in the Politics

In some circles, it may be considered gauche to toot one's own horn. But VoIP-News doesn't run in those circles, so have a peek at this story about the use of VoIP in political phone banks. (You did notice that this is a national election year in the U.S., right?) Phone banks are old school, but VoIP can be at the core of applications that let volunteers call from any Web browser yet stay rigorously on script. It's an interesting case study and an interesting application.

Friday, July 4, 2008

Sinte signs with 3CX

Sintel, the Telecoms and Security market expert, has enriched its portfolio by signing an agreement with 3CX for their IP PBX software developed on Microsoft Windows platform.

In recent years, the IP PBX market has been booming. The advantages of an IP phone system are so obvious that the number of companies equipping themselves with IP PBXs is stupendous. Sales of IP telephone equipment are currently increasing by more than 50% per year. There could be no question of Sintel being a mere bystander in such a growing market.

"The objective was to offer our distribution network a competitive and state-of-the-art enterprise telephony solution. The task was a difficult one because we wanted a high performance solution that would still be very simple to install. Another constraint, and not the least of them in an area where the use of Linux is pervasive, was to find a 100% Windows solution!” (Peter Hammett, Managing Director of Sintel)

3CX Phone System is an IP phone system (IP PBX) developed on Microsoft Windows platform and designed as a complete replacement for the traditional PABX for Voip. It has been developed using the SIP standard and is interoperable with most IP telephones, VoIP gateways and operators for unified communications, both traditional and VoIP (Voice over IP). The connection with the telephone network can be made via VoIP gateways such as VegaStream and/or via a VoIP provider, through the internet.

As for physical deployment, no need for specific phone cabling as communications pass through the computer network using IP telephones or PC soft phones. It is also possible to connect traditional phones using FXS adapters.

For the network administrator, 3CX offers major advantages such as ease of installation even with VoIP gateways, simplicity of deployment (i.e. automatic provisioning of IP phones), straightforward management via its Web interface and great flexibility of its licensing arrangements. It is perfectly adapted to small and medium sized businesses which don’t have the benefit of specialised VoIP knowledge or their own IT staff.

Much more economical than a traditional PABX, 3CX distinguishes itself by the large number of functions available such as integration with MS Exchange Enterprise Edition, centralised management of lines and extensions, voice messaging integrated in the email inbox, IVR, optional remote connection, fax server, call recording, etc. 3CX also meets the needs of companies seeking to increase the mobility of their employees. With 3CX employees on the move are perfectly integrated into the telephony system of the company, in just the same way as desk workers, and have access to the same features wherever they are. And the presence detection function means they are always visible to their colleagues.

"I have to say that 3CX is a really extraordinary solution, which of course offers all the features of the traditional PBX but equally proposes all the IT innovations available. And its main advantage is its simplicity of installation and especially of deployment." (Sylvain Puteaux, Product Manager at Sintel)

The icing on the cake: 3CX is available in a FREE edition – fully functional – allowing companies with limited needs to equip themselves free of charge and to take advantage of the multiple advantages of an IP PBX.

For companies wishing to have all the advanced features, 3CX is available for the price of €375 for 8 simultaneous calls (about 15/20 users), or €795 for 16 simultaneous calls (about 30/40 users), and can go up to €4,600 for 128 simultaneous calls (about 250/400 users).

3CX Phone System for Windows has been specifically developed for the SME market; it is certified for use with Windows 2003 Server and has won several awards including the TMC Labs 2007 Innovation Award, the Windowsnetworking.com Gold Award and the 2007 IT EXPO Best of Show award.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, the INTERNET Telephony Magazine Product of the Year Award, and the Communications Solutions 2007 Award, all in recognition to the company’s commitment to innovation and quality. For more information, visit www.3cx.com.

Monday, June 30, 2008

T-Mobile Goes Home, Edwards Startled By Skype

Those of you who follow this closely (which I'm guessing is most of you; otherwise, what are you doing on this site?) have heard about T-Mobile USA Inc.'s push to offer wireless VoIP at home. The service is almost here; on July 2, you'll be able to use a wireless handset at home to make VoIP calls. It'll cost $10 per month, which is about half of the price of your run-of-the-mill VoIP vendor or cable company. As one analyst noted, $10 per month is pretty much free. The catch: You need to be a T-Mobile cell customer. The lesson: When it comes to pricing, the tech market is an inevitable race to the bottom. Read more about T-Mobile's new service here.

Tuesday, June 24, 2008

3CX Develops 10 Key New Features for Its IP PBX in Only 20 Weeks

London, UK – 24 June 2008 - 3CX (www.3cx.com) has announced the release of version 6.0 of 3CX Phone System for Windows. The most recent version of the award-winning and software-based PBX ships with 10 key new enterprise-level features such as call conferencing, paging and Windows 2008 support. These 10 new features were developed by the international software development company in only 20 weeks.

“We are very excited to launch this new version of 3CX Phone System for Windows. 3CX’ development team has proved that we can turn around new versions and new features in record time. What would take years on traditional PBXs takes only months on a software-based PBX like ours; simply because the structure is much more manageable” said Nick Galea, CEO at 3CX.

“With our new Windows 2008 support, organizations can virtualize the PBX and run a phone system without the need for an appliance or an extra server. This means lower administration costs, no extra hardware and less energy consumption.”

10 Key New Features of 3CX Phone System for Windows v6.0

  1. Call conference service – up to 32 participants.
  2. Windows 2008 server support – run a PBX virtualized.
  3. Paging – page groups of users to broadcast a message.
  4. Intercom – with two-way audio capability.
  5. Support for Vegastream gateways (Patton & Audiocode already supported).
  6. Enhanced SIP interoperability – addition of support for many leading international VoIP providers and SIP phones.
  7. BLF provisioning – automatic provision of BLF lights indicating extension status on phones.
  8. Phonebook Provisioning – listing all extensions and allowing addition of custom entries.
  9. Fax – 3CX’ fax server allows the whole network to send and receive faxes.
  10. Extended HTTP API - ability to switch recording on/off, disable an extension, and disable outbound calls for an extension.

3CX Phone System for Windows allows businesses to completely break free from the restrictions of costly hardware-based, proprietary phone systems. It also includes many other features that make 3CX Phone System easy to install, configure, manage and use; helping businesses increase employees’ mobility and productivity.

Four available editions: Small Business, Pro, Enterprise and Free

3CX Phone System is available in four editions, all supporting an unlimited number of extensions. The Free edition is limited to 8 simultaneous calls, whereas, the commercial editions can be extended beyond that and have a more extensive feature set. The Small Business version supports up to 8, the Pro version up to 16 and the Enterprise edition supports up to 32 simultaneous calls. Call capacity can be expanded with upgrade packs. A detailed edition comparison chart can be found on http://www.3cx.com/phone-system/edition-comparison.html.

3CX Phone System Free edition

A Free edition, supporting an unlimited number of extensions, is also available. It can be downloaded from http://www.3cx.com/phone-system/download-phone-system.html.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, the INTERNET Telephony Magazine Product of the Year Award, and the Communications Solutions 2007 Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in six countries and localized information available in various languages. For more information, visit www.3cx.com.

Wednesday, June 4, 2008

3CX IP PBX Passes Tests for Interoperability with Linksys IP Phones

London – 4 June 2008 – 3CX (www.3cx.com), developer of the award-winning 3CX Phone System for Windows has announced that interoperability testing with Linksys IP telephones has been completed successfully. The tested integration offers a cost effective VoIP Telephony solution that is well suited for the small and medium business market.

“3CX Phone System for Windows’ interoperability with Linksys IP telephones portfolio conforms to our strategy of offering a SIP-based IP PBX that works with the world’s leading IP phones,” said Nick Galea, CEO at 3CX. “We are pleased that the collaboration between 3CX and Linksys to perform interoperability in laboratory tests between our products has proved fruitful, as this will benefit many of our mutual customers.”

The 3CX-Linkys VoIP combination provides a highly scalable and efficient solution to help address the increasing IP communications needs of today’s businesses. Using 3CX IP PBX and Linksys IP telephones, businesses can leverage the power of end-to-end VoIP communications to help reduce deployment costs, and to benefit from a rich set of features normally only available to large enterprises.

“We are glad that all the required tests have been completed so that Linksys and 3CX customers can benefit from an excellent value VoIP solution. It is a pleasure to collaborate with such an industry innovator as 3CX,” said Alberto Montilla, Linksys Product Manager.

3CX Phone System for Windows is a software-based IP PBX that is simple to install, configure and manage, and yet includes enterprise-grade features such as integrated fax server, phone provisioning, and unified messaging that can help businesses increase productivity, reduce their telecommunication costs and boost their profit margins.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in various languages For more information, visit www.3cx.com.

About Linksys

Founded in 1988, Linksys, a Division of Cisco, (NASDAQ: CSCO) is the recognized global leader in voice, Wireless and Ethernet networking for consumer, SOHO and small business users. Linksys is dedicated to making networking easy and affordable for its customers, offering innovative, award-winning products that seamlessly integrate with a variety of devices and applications. Linksys provides award-winning product support to its customers. For more information, visit www.linksys.com.

Thursday, May 15, 2008

French Businesses Benefit from Joint 3CX and WideVOIP IP Telephony Offer

The partnership delivers comprehensive VOIP solutions offering a wealth of advantages

Paris, May 15, 2008 – 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows, and WideVOIP (http://www.widevoip.com), an established VoIP service provider based in France with international operations, have announced that they are joining forces and expertise to provide small and medium sized businesses with a wide choice of complete VOIP solutions.

Businesses can now implement 3CX IP PBX for Windows in combination with one of the many WideVOIP services certain that these solutions have been tested for interoperability. Furthermore, WideVOIP has put together various packages that integrate VoIP and SIP technologies and deliver a great choice of cost-effective telephony solutions, combining 3CX’s software and WideVOIP services with reliable and tested hardware.

Nick Galea, CEO at 3CX said: “3CX’s partnership with WideVOIP offers businesses a broad selection of VOIP solutions that can be adopted according to each company’s telephony needs. Versatility and innovation is what we offer the business community with this partnership, and we trust that businesses will easily recognise the many benefits associated with the deployment of the fully interoperable 3CX-WideVOIP IP Telephony solution.”

Vincent ROSZAK, Sales Manager, WideVOIP said: "We are very pleased to have 3CX as one of our main partners. 3CX Phone System for Windows has a business-grade set of features that delivers an easy to deploy alternative to proprietary PBXs, making it ideal for our customer base. We have put together combined solutions galore that incorporate our VOIP services expertise and 3CX IP PBX. With this, we are offering businesses an effective way to enjoy substantial savings on traditional telecommunications’ costs.”

The enterprise level VOIP plans offered through WideVOIP combine 3CX IP PBX with services that include telephone numbers, SIP trunks, installation, VoIP gateways, and much more. These VOIP solutions are not only easier to install, configure and manage, but also much more reasonably priced than any PBX alternative, starting from only €375.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in various languages.

About WideVOIP

WideVOIP™ is a VoIP and Internet service operated worldwide by Chmurtz Ltd. WideVOIP™ started providing premier quality terminations to end users in 2005. As to reach this goal, WideVOIP™ settled and operates its own private IP Backbone. As an integrated services provider WideVOIP™ provides equipment, VoIP and web services with first level support to customers.

Tuesday, May 13, 2008

The Hacking of US Department of Homeland Security’s Website Highlights Dangers

Acunetix Web Vulnerability Scanner can be used to protect websites from the increasing threat of SQL injection attacks like the one on the DHS

London, May 6, 2008 – Acunetix (www.acunetix.com), a pioneer on web application security scanning technology, has announced that the sophisticated SQL injection attacks recently launched on the websites of the US Department of Homeland Security (DHS), the UK’s Civil Service and the United Nations could have been prevented with the use of Acunetix Web Vulnerability Scanner.

Hackers have attacked hundreds of thousands of web pages from reputable sites with malicious code. This turned the hacked web sites into launch sites for attacks that install malware on the computers of those who visit them.

Sarah Tabone, Sales & Operations Manager at Acunetix said: “Research conducted on 3,200 websites showed that as many as 70% of web sites have vulnerabilities that could lead to the theft of sensitive corporate data such as credit card information and customer lists*. Furthermore, attacks like the one recently seen on the DHS can convert any web site into an attack weapon directed at unknowing visitors. These attacks could easily be avoided by using Acunetix Web Vulnerability Scanner.

“Acunetix Web Vulnerability Scanner ensures website security by automatically checking for SQL injection, Cross site scripting and other vulnerabilities. It gives security experts access to a specialized cross site scanning tool that allows them to evaluate their web sites for these threats.”

Acunetix Web Vulnerability Scanner also scans AJAX and Web 2.0 technologies for vulnerabilities, gives detailed reports that enable businesses to meet legal and regulatory compliances, analyses against Google Hacking Database (GHDB) and features other advance tools that permit fine tuning of web application security checks.

Acunetix Web Vulnerability Scanner is available in four editions: a Free edition, a Small Business edition, an Enterprise Edition for businesses operating more than one website, and a Consultant Edition.

The Free edition of Acunetix Web Vulnerability Scanner can be downloaded from: http://www.acunetix.com/cross-site-scripting/scanner.htm

About Acunetix

Acunetix was founded to combat the alarming rise in web attacks. Its flagship product, Acunetix Web Vulnerability Scanner, is the result of several years of work by a team of highly experienced security developers. Acunetix is a privately held European company.

Notes to Editors

*The report on the research conducted between January 2006 and January 2007 on 3,200 sites belonging to either businesses or non-commercial entities that showed that 70% of the web sites scanned were found to contain vulnerabilities is available on: http://www.acunetix.com/security-audit/acunetix_report.pdf

Thursday, May 8, 2008

ALLNET Becomes 3CX Phone System for Windows’ Distributor in Three Countries

German, Austrian and Swiss Businesses to Benefit from Partnership

London, May 8, 2008 - 3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced the appointment of ALLNET (http://www.allnet.de), the largest VoIP distributor in Germany, as a distributors of its Windows-based IP PBX in the German, Austrian and Swiss markets.

3CX Phone System for Windows is a great addition to our portfolio”, said ALLNETS’ Johannes Haseneder. “3CX has developed an IP PBX based on the open SIP standard with focus on the small and medium sized businesses. 3CX Phone System for Windows has an enterprise level set of features that delivers an easy to deploy alternative to proprietary PBXs, making it an ideal IP PBX for our customer base and resellers.”

"We are delighted to appoint ALLNET as a one of 3CX’s distributors in Germany. ALLNET is a leading and much respected distributor. The German market is very important for us and with this partnership we wish to expand and strengthen our presence here even further." said Nick Galea, CEO at 3CX.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in various languages.

Wednesday, April 9, 2008

3CX and VoIPon Offer Enterprise Level IP Telephony Solution for Businesses

A fully integrated and easy to use VoIP solution is delivered through tested interoperability

London, 9 April, 2008 – 3CX (www.3cx.com), the international developer of the multi-awarded 3CX Phone System for Windows, and VoIPon (www.voipon.co.uk), a worldwide business to business distributor of the highest quality voice over IP solutions, have announced a strategic alliance providing a fully integrated business grade voice solution using VoIP (voice over IP) telecommunications technology.

Companies using 3CX IP PBX for Windows can now take advantage of the many voice services in VoIPon’s portfolio with assurance that the products have been tested for interoperability. The solution, which integrates VoIP and SIP technologies, is intended to help businesses increase employees’ mobility and productivity while reducing the cost of local and international telephone calls.

“We are pleased to have achieved comprehensive interoperability with VoIPon services”, said Nick Galea, CEO of 3CX. "The combination of VoIPon voice services and 3CX Phone System for Windows delivers a great value and innovative IP telephony solution that enables the business community to reduce telecommunications costs and to boost their profit margins."

Alexis Argent, Sales Manager at VoIPon Solutions said: "We are excited to have 3CX as a partner. 3CX Phone System for Windows has a unique feature set that is ideal for the SMB market and perfect for our customers. It offers a scaleable and easy to install alternative to proprietary PBX telephony solutions; and with VoIPon services the solution can help businesses enjoy substantial savings on traditional telephone bills."

The solution is offered worldwide, providing businesses with VoIPon services such as call credit, incoming 01/02 Geographic numbers, 0800 VoIP freephone number, 0845 VoIP local number, VoIPon tariffs, and much more, all securing low call rates. This is brought together with 3CX software-based IP PBX, a phone system that is extremely simple to install and configure, and yet includes advance features such as integrated fax server, phone provisioning, and unified messaging.

# # #

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in various languages.

About VoIPon Solutions

VoIPon is a trading division of Keison International Ltd, which has been successfully distributing industrial products around the world for over 20 years. VoIPon utilises this experience in the rapidly expanding area of voice over IP telecommunications technology. Since 2005, VoIP on has gone from strength to strength, growing rapidly year on year by diversifying their product portfolio and building ongoing relationships with manufacturers and re-sellers, cementing their reputation as one of the most progressive companies in their field. VoIPon’s portfolio features the widest range of market leading brands available today. VoIPon shares the industry's vision, and believes in this market's potential, due to the multiple innovations and benefits available through VoIP. VoIPon is accredited to both ISO 9001:2000 and ISO 14001:2004 Quality and Environmental international standards.

Friday, February 29, 2008

3CX and snom Team Up to Deliver a Comprehensive VoIP Telephony Solution

The strategic partnership secures an integrated solution pairing 3CX IP PBX for Windows with snom VoIP phones to deliver mobility, productivity and cost-saving advantages to businesses.

Hannover, Germany – 29 February 2008 – 3CX (www.3cx.com), developer of the award-winning software-based IP PBX for Windows, and snom technology AG (www.snom.com), developer and manufacturer of Voice-over-IP (VoIP) phones, have announced that interoperability testing between their products has been completed successfully. This certified interoperability ensures that small and medium businesses have access to a reliable and affordable VoIP solution when using 3CX’s software-based IP PBX for Windows together with snom’s VoIP-based products.

Businesses looking to replace their traditional proprietary hardware PBXs with an easy to install, manage and use VoIP Telephony system can now benefit from the very cost effective combined solution of 3CX Phone System for Windows and snom’s VoIP phones, knowing that it is and fully supported by both vendors. Furthermore, businesses can now easily implement a complete telephone system that helps them give employees mobility, rids them of costly phone tag and reduces administration and training time by IT staff.

Nick Galea, 3CX CEO said: “We are delighted to confirm 3CX IP PBX interoperability with snom VoIP products. Companies can now implement a complete and reliable software-based IP PBX solution that is more manageable and scaleable than traditional PBXs and also costs a fraction of the price, whilst delivering more features.”

Dr. Michael Knieling, Executive VP of Marketing and Sales, snom technology AG said: “"Interoperability is extremely important in the world of VoIP nowadays and we are pleased to have completed all the required tests to secure that snom and 3CX can offer the SMB market an excellent value and innovative solution that poses no instability risks to businesses.”

Key advantages of 3CX & snom VoIP telephony solution

  • Increases mobility – allows workers to be seamlessly integrated to the company’s phone system any time, any place.
  • Eliminates expensive telephone tag by allowing users to see if colleagues are there or not.
  • Businesses profit from less costs and more features compared to traditional telephone systems.

Both companies are participating as exhibitors at CeBIT 2008 from March 4-9 in Hannover, Germany (Hall 13 Booth D26).

About 3CX

3CX (www.3cx.com) is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. The company is focused on the Windows IP PBX market with its innovative and award-winning 3CX Phone System for Windows, which has been developed for the SMB market. 3CX allows businesses to experience the multiple benefits of an IP PBX through its fully functional 3CX Phone System Free Edition and its commercially supported and competitively-priced Commercial Editions.

About snom

snom technology AG (http://www.snom.com) develops and manufactures Voice-over-IP (VoIP) telephones and related equipment based on the IETF open standard, SIP (Session Initiation Protocol). Recognized for its high quality, customizable and cost-effective business solutions, snom is also differentiated by the company’s history in the VoIP industry, and its dedication to high security standards. All of snom’s software exists in the firmware on the phones – making it easier for users to download updates and new features. snom customers benefit from the interoperability and flexibility that the snom telephones offer, including plug and play integration and universal compatibility with any SIP-based telephony platform.

Wednesday, February 20, 2008

3CX Phone System v5.1 makes integration of remote workers and branch offices easy

3CX’s innovative tunnel makes firewall configuration for remote extensions using VoIP a breeze

London, UK - 20 February 08 – 3CX has announced the release of version 5.1 of 3CX Phone System for Windows. The latest version of the award-winning IP PBX has an integrated 3CX Tunnel which simplifies firewall configuration by channeling all VoIP traffic over a single port; making it easy for remote workers to connect to their company’s PBX and for Network Managers to connect different remote PBX systems between them. Traditionally, firewall configuration for remote SIP / VoIP systems and/or extensions can represent a challenge, because it requires many open ports.

Nick Galea, CEO at 3CX said: “We know how important it is for businesses nowadays to have remote workers and branches seamlessly integrated to their company’s phone system, and the addition of the 3CX Tunnel to 3CX Phone System for Windows facilitates this process.

“The 3CX Tunnel, unlike other similar tunneling protocols, is not proprietary and can be used with popular VoIP softphones and hard phones. This is ideal for businesses, as they can use a variety of telephone options with their IP PBX depending on their needs and budget.”

Key advantages of the 3CX Tunnel:

  • Easy firewall configuration – choose any port (ie. port 80) for seamless networking
  • Remote workers do not need to edit the firewall configuration to be able to connect to the IP PBX from any location (ie. home, hotels, conference centers, airports, etc.)
  • Mobility, productivity and cost-saving advantages for businesses from the integration of remote workers and branches to the company’s phone system

3CX Phone System for Windows allows businesses to completely break free from the restrictions of hardware-based, proprietary phone systems. Built on the open SIP standard, 3CX IP PBX interoperates with all popular SIP phones, VoIP Gateways and VoIP providers.

Main advantages of adopting 3CX Phone System for Windows:

  • Increases mobility – allows remote workers to be seamlessly integrated to the company’s phone system
  • Eliminates expensive telephone tag by using the inbuilt Presence feature
  • Simpler phone system administration via a web-based configuration
  • Vendor independent – significant cost savings by choosing VoIP provider and SIP equipment of choice
  • Delivers unified communications technology by merging voice and data networks, allowing businesses to simplify real time delivery of information.

Four available editions: Small Business, Pro, Enterprise and Free

3CX Phone System for Windows is available in four editions: Free, Small Business, Pro and Enterprise, all supporting an unlimited number of extensions. The Free edition is limited to 8 simultaneous calls, whereas the Small Business edition supports up to 8, the Pro version up to 16 and the Enterprise edition supports up to 32 simultaneous calls. Call capacity can be expanded with upgrade packs. A detailed edition comparison table can be found on http://www.3cx.com/phonesystem/edition-comparison.html

3CX Phone System Free edition

A Free edition, supporting an unlimited number of extensions, is also available. The Free edition can be downloaded from http://www.3cx.com/phone-system/download-phone-system.html.

# # #

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007 and the INTERNET Telephony Magazine Product of the Year Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in many languages.

Useful Links:

3CX website - www.3cx.com
3CX Case Studies & Testimonials - http://www.3cx.com/clients/index.html
IP PBX, SIP & VOIP FAQ - http://www.3cx.com/PBX/SIP-faq.html
Nick Galea’s blog - www.nickonit.com

Friday, February 1, 2008

Evans Data Survey: JavaScript Dominates EMEA Development

(Wireless News Via Thomson Dialog NewsEdge)
JavaScript is the preferred computer language in Europe, the Middle
East and Africa, according to a new survey of developers in that region
by Evans Data Corp.

Over 60 percent of developers use JavaScript and that usage has
outstripped all 3GL and scripting language use, including Java itself.
Part of the language s growth is due to the increased use of AJAX, a
popular technique for creating web applications with JavaScript. AJAX
is used by 38 percent of developers a 30 percent increase in the last
year, according to EDC.

Read more about it here.

Wednesday, January 9, 2008

3CX Receives INTERNET TELEPHONY® Magazine’s 10th Annual Product of the Year Award

3CX Phone System for Windows Recognized for Outstanding Innovation

London, UK – 9 January 2008 - 3CX announced today that Technology Marketing Corporation’s (TMC®) INTERNET TELEPHONY magazine (www.itmag.com) has named 3CX Phone System for Windows as a recipient of its 2007 Product of the Year Award. INTERNET TELEPHONY has been the VoIP Authority Since 1998™.

3CX Phone System for Windows is a software-based IP PBX that replaces traditional proprietary hardware PBX. It is entirely SIP-standard based, and therefore interoperates with most popular SIP phones, SIP VoIP Gateways and SIP VoIP providers. It helps businesses give employees mobility, rids them of costly telephone tag and reduces administration and training time by IT staff.

“We are honored to receive this award from TMC’s INTERNET TELEPHONY magazine as the publication is a prestigious VOIP authority. Being recognized by editors from such an important magazine confirms our commitment to delivering an innovative and high quality product,” said Nick Galea, CEO 3CX.

3CX has proven they are committed to quality and excellence while addressing real needs in the marketplace. INTERNET TELEPHONY is pleased to grant a 2007 Product of the Year Award to 3CX Phone System for Windows”, said Rich Tehrani, TMC President and Editor-in-Chief of INTERNET TELEPHONY magazine. We’re proud to honor their hard work and accomplishments and look forward to more innovative solutions from 3CX in the future.”

A full list of Product of the Year winners will be published in the February, 2008 issue of INTERNET TELEPHONY magazine. (www.itmag.com)

For more information about TMC, please visit www.tmcnet.com.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. The company is focused on the Windows IP PBX market with its innovative and award-winning 3CX Phone System for Windows, which has been developed for the SMB market. For additional information on 3CX please visit www.3cx.com.

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the VoIP Authority since 1998™. Since the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine has a circulation of 225,000 including pass-along readers. For more information, please visit www.itmag.com.

About TMC

Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit www.tmcnet.com.

Blogosphere

Damon from the Voice Over IP Weblog starts us off today with a look back on 2007 and, more importantly perhaps, how his opinions have changed over the course of the year. Although having an admitted hate-hate relationship with Skype, his tune has changed, as have his thoughts on Jangl. Will certainly be interesting to see what ‘08 brings.

Tom Keating from the VoIP & Gadgets Blog leaves the VoIP realm long enough for a slight rail against changes afoot at DirecTV. Although I’m a huge fan of warp-speed fast-forwarding through commercials, I haven’t noticed this little “helpful” quirk… let’s hope it stays that way.

Rich Tehrani from the VoIP Blog takes a little diversion as well, taking time to let us know about rapper MC Hammer’s latest project, DanceJam. Billed as the “First dance-focused social media destination,” it’s certainly a vast departure from MC Hammer’s days of U Can’t Touch This, but hey, anything is better than those damn pants he was fond of wearing back in the day, right?

Read more about it here.