Meet us at INTERNET TELEPHONY® Conference & EXPO East 2008 in Miami

3CX to Feature Latest Version of its Phone System for Windows at INTERNET TELEPHONY® Conference & EXPO East 2008 in Miami

Miami, Florida — 20 December 2007 — 3CX today announced it will have the latest version of its IP PBX for Windows, 3CX Phone System, on display at TMC’s INTERNET TELEPHONY® Conference & EXPO East 2008 (booth #327), from January 23 to 25, 2008 at the Miami Beach Convention Center in Miami, Florida (www.itexpo.com).

INTERNET TELEPHONY Conference & EXPO is the world’s largest and best-attended IP Communications trade show. Last year’s East coast event, held in South Florida in January, drew over 7,000 buyers and sellers of IP Communications products and services. The upcoming show in January will be the 17th INTERNET TELEPHONY Conference & EXPO, and TMC projects total attendance to exceed 7,500.

“3CX participation at INTERNET TELEPHONY® Conference & EXPO exemplifies why this show is widely recognized as the #1 venue where service providers, enterprises, government agencies, developers and resellers gather to learn about the benefits inherent in IP Communications products and services,” said Rich Tehrani, TMC President. “The evolution in this industry has been monumental and it still continues to grow. We are proud to have 3CX and 3CX Phone System for Windows as a key part of this year’s program.”

3CX Phone System for Windows is an award-winning software-based IP PBX that replaces traditional proprietary hardware PBX. It is entirely SIP-standard based, and therefore interoperates with most popular SIP phones, SIP VoIP Gateways and SIP VoIP providers. It frees businesses from the shackle of hardware-based proprietary phone systems and is very easy to manage by system administrators as it integrates well with Windows Network infrastructure.

3CX Phone System for Windows won a “Best of Show” Award at Technology Marketing Corporation (TMC®)’s INTERNET TELEPHONY Conference and EXPO West 2007, which took place in September 2007.

“We are excited to be participating as exhibitors at INTERNET TELEPHONY® Conference & EXPO as this is a great opportunity for us to promote our innovative product. We have just launched version 5 of 3CX Phone System for Windows with a set of features that help businesses give employees mobility, rids them of costly telephone tag and reduces administration and training time by IT staff. We look forward to meeting the key players in the industry who will attend the event and to promoting our product to them,” said Nick Galea, CEO 3CX.

Registration for the show is now open. Anyone interested may register by visiting www.itexpo.com.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. The company is focused on the Windows IP PBX market with its innovative 3CX Phone System for Windows, which has been developed specifically for the SMB market. For additional information on 3CX please visit www.3cx.com.

About TMC®

Technology Marketing Corporation (TMC) publishes four print publications: Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 1,600 sites in the world by alexa.com*, TMCnet serves more than one million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, VoIP Demo, IMS Expo and Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an Amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)

Checklist: Setting Up a Call Center

There are many reasons why a business might choose to implement a call center, but this is a not a decision to be taken lightly, as initial mistakes could hinder the long-term success of your company. This checklist walks you through all the steps of rolling out a call center, from understanding your business's needs to making improvements post-deployment.

This white paper addresses topics such as:

* Hosted versus on-premise solutions
* Selecting a solution
* Training agents

Read here for more.

3CX Proves That Soft Is Better Than Hard - When It Comes To Phone Systems

3CX’s software-based phone system frees businesses from proprietary hardware with an easy to install, manage and use SIP-based IP PBX

London, UK - 05/12/07 – 3CX has announced the release of version 5 of 3CX Phone System for Windows; the newest version of their award-winning software-based VOIP PBX for Windows which helps businesses give employees mobility, rids them of costly phone tag and reduces administration and training time by IT staff.

3CX Phone System allows businesses to completely break free from the shackle of hardware-based, proprietary phone systems. Built on the open SIP standard, 3CX Phone System interoperates with all popular SIP phones, VOIP Gateways and VOIP providers.

Nick Galea, CEO at 3CX said, “We are excited to deliver version 5 of 3CX Phone System at a time when the market is realizing that proprietary, hardware-based PBXs are becoming obsolete. 3CX IP PBX is a modern software based PBX that evolves the communication of businesses to the 21st century, by delivering mobility, productivity and cost-saving advantages”.

Key advantages of adopting 3CX Phone System:

• Increases mobility – allows remote workers and tele-workers to be seamlessly integrated to the company’s phone system
• Eliminates expensive telephone tag using the inbuilt Presence feature
• Easier phone system administration via a web-based configuration
• Vendor independent – significant cost savings by choosing VOIP provider and SIP equipment of choice

“The feedback we have received from clients following the successful deployment of our previous versions in thousands of sites is very positive, and I feel confident that with all the great new features that we have incorporated in this new version, our product will help SMBs get even more advantages out of the migration to a software based PBX in a cost-effective and innovative way”, added Nick Galea.

Key new features of 3CX Phone System v5:

• Call recording – easily record calls for monitoring purposes
• Phone provisioning – set-up new extensions automatically
• Firewall friendly VOIP client with included mini VPN – ideal for remote users
• Integrated fax server
• G729 codec support
• 3CX bridges for branch offices
• SIP Trunking support

And many other features that make 3CX Phone System easy to install, configure, manage and use; allowing employees to increase mobility and productivity.

Four available editions: Free, Small Business, Pro, Enterprise and Free
3CX Phone System for Windows is available in four editions, all supporting an unlimited number of extensions: The Small Business edition supports up to 8, the Pro edition up to 16 and the Enterprise edition up to 32 simultaneous calls. Pricing is very competitive: Small Business costs €375, the Pro runs at €795 and Enterprise costs €1150.

3CX Phone System Free edition
A Free edition, supporting an unlimited number of extensions, is also available. The main differences with the commercial editions are that it is not possible to buy a support package for the Free edition, it does not offer fax, call queuing, Exchange 2007 support, call pick up and call parking, MWI, presence (to check extension status of other users), remote configuration of extension options, G729 codec support, 3CX Bridges (to connect remote branch offices) and call recording. Not withstanding, the Free edition does more than most commercial PBXs do; it includes an auto attendant and Unified Messaging. The Free edition can be downloaded from http://www.3cx.com/phone-system/download-phone-system.html.

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in German (http://www.3cx.de), Swedish (http://www.3cx.se), Norwegian (http://www.3cx.no), Finnish (http://www.3cx.fi), Dutch (http://www.3cx.nl), Spanish (http://www.3cx.es), French (http://www.3cx.fr), Italian (http://www.3cx.it), Portuguese (http://www.3cx.com.br), Japanese (http://www.3cx.jp), Simplified Chinese (http://www.3cx.cn) and many other languages. 3CX keeps a comprehensive IP PBX, SIP and VOIP FAQ on its website covering all the most common questions on the topic.

Useful Links:
3CX website: http://www.3cx.com
3CX Case Studies & Testimonials - http://www.3cx.com/clients/index.html
3CX Phone System Free, Small Business, Pro and Enterprise editions comparison table - http://www.3cx.com/phone-system/edition-comparison.html
IP PBX, SIP & VOIP FAQ - http://www.3cx.com/PBX/SIP-faq.html
Nick Galea’s blog – http://www.nickonit.com

Inverclyde Council adopts VoIP

Inverclyde Council has installed an Ethernet VPN fibre network and IP telephony at a cost of £3 million.

The new communications system from ntl: Telewest connects the council’s 5,000 staff and is expected to bring major cost savings as staff can now make free internal calls via VoIP.

The system was also chosen for its flexibility to provide scaleable bandwidth to all council and school buildings within Inverclyde.

It has allowed billing procedures to be rationalised, freeing up staff time for other tasks.

The Ethernet VPN service delivers 10mbp/s bandwidth to each council building. Connections to their core site are delivered as Gigabit Services.

Read the whole article here.

3CX and InPhonex deliver a complete and reliable VOIP Solution by joining forces

The partnership offers businesses a fully tested, integrated and easy to use VOIP solution

Nicosia, Cyprus and Florida, USA – November 8, 2007 – 3CX, the international developer of telecommunications software, today announced they have teamed with InPhonex, a leading provider of high quality internet telephony services and infrastructure, for end-users and service providers worldwide. The companies together now supply a fully integrated and highly reliable end-to-end business grade solution using VOIP/ SIP technologies.

Businesses already using 3CX VOIP PBX for Windows can now benefit from InPhonex’s internet telephony services for voice calls as an integrated solution, confident that there are no inconsistencies between the products. "As IP Telephony gains momentum, it is essential for providers to be able to offer a VOIP solution that eliminates deployment challenges, such as reliability and interoperability," said Nick Galea, CEO at 3CX. “3CX’s partnership with InPhonex provides an excellent VOIP solution. Full interoperability testing has been executed, so customers can use our IP PBX with InPhonex internet telephony services knowing that the solution has been tested and that they have full support from both companies”.

"By working with 3CX, we are delivering a cost-effective solution to our customers that incorporates the best voice quality, seamless integration and interoperability into an existing IT environment”, said Todd Hirshorn, President, InPhonex, LLC. “The 3CX Phone System for Windows is a reliable product that is extremely easy to install and manage. The ease of technical configuration and features make the solution perfect for us and provide our business customers a fully integrated telephony solution”.

The solution allows for a choice of calling plans to best fit each customer’s needs. Each plan includes free calls to other InPhonex subscribers worldwide, prepaid "out of plan" calling with low international rates, and unlimited calling to the destinations they call the most for one flat monthly fee. Every account includes over 20 free features such as voicemail, callerID, call waiting and International call forwarding. This is combined with an award-winning Windows based IP PBX with features that make it easy to install, configure and manage, increasing productivity andenabling businesses to reduce their telecommunication costs and boost their profit margins. Some of the features and supported options are: SIP trunking, SIP proxy, VOIP Gateways, SIP server.

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in German (http://www.3cx.de/), Spanish (http://www.3cx.es), French (http://www.3cx.fr), Italian (http://www.3cx.it), Portuguese (http://www.3cx.com.br), Japanese (http://www.3cx.jp), Simplified Chinese (http://www.3cx.cn) and many other languages.

3CX maintains a very good VOIP and SiP faq in several language, such as in German VOIP and SIP, French, Spanish, Polish, and other languages.

About InPhonex

Founded in 2003, InPhonex is a leading provider of proven, high quality Internet telephony services and infrastructure for business and consumer end-users and service providers worldwide. InPhonex offers solutions for virtual VoIP companies who want to become independent IP telephone service providers, through the VarPhonex Reseller Program, combing robust network infrastructure and leading edge services with the industry's most customizable private label package.

Headquartered in Miami, Florida USA, InPhonex is a privately held company with technical data centers in Florida and Virginia serving 150 countries. For more information, visit www.inphonex.com and the reseller program at www.varphonex.com.

Broadvox SIP Trunking Has Been Incorporated into Software Based IP PBX from 3CX

Users will be able to easily Order and Configure Broadvox SIP Trunking Products with the 3CX Setup Wizard

Nicosia, Cyprus and Dallas, TX – 30 October 2007 – Broadvox announces it is one of the first ISPs in the United States to interoperate with 3CX, a completely Windows-based PBX system in a land of open-source, asterisk-based systems. Broadvox, a leading provider of SIP Trunking solutions to SMBs, Enterprises and Carriers has found the interface offered by 3CX to be extremely user-friendly.

Broadvox GO! SIP Trunking provides VoIP services, SIP origination and termination services, and hosted communication solutions. The 3CX Phone System offers a compact application, allowing users to manage calls and extensions with just a few clicks of the mouse. Features are not sacrificed with this ease of use. Users can still place and receive calls from their phones; set their call status for other users to view, calls can be transferred to voice mail, to another phone or simply be put on hold.

“3CX has released a system specifically for Microsoft Windows® providing a tremendous level of integration with most IT infrastructures,” stated Eric Eckman, Director of Product Development at Broadvox. ”Further, the setup wizard, included with Release 4, makes the software-based PBX 3CX Phone system very easy to install and maintain”.

By simplifying setup customers will not only benefit from the cost-savings provided by Broadvox GO! SIP Trunking products, but will also save time previously spent installing, wiring and configuring their hardware-based PBX systems by using the 3CX software-based IP PBX. Users will also benefit from the Broadvox GO! SIP Trunking ease of administration via the SIP Trunking portal.

“We are very glad that we have achieved interoperability with Broadvox SIP Trunking solutions, enabling our customer base to quickly reduce their telecommunications costs and increase their profit margins,” said Nick Galea, CEO of 3CX. “The combination of Broadvox SIP Offering and our IP PBX creates an excellent value and innovative solution for the SMB market.”

Broadvox GO! SIP Trunking delivers an uncompromising level of quality and service throughout the United States. The Network Operations Center is available 24x7x365, exceeding customers’ expectations for reliability, security and quality of service. Broadvox SIP Trunking features include, but are not limited to enhanced 911service, disaster recovery, multiple location interoperability and local number portability management.

About Broadvox
Founded in 2001, Broadvox is a worldwide leader in providing integrated managed VoIP services to SMB, Enterprise and Carrier customers. It has deployed one of the largest, full-featured global VoIP networks and is trusted by more than 160 telecommunications carriers, CLECs, ISPs and over a thousand enterprises to terminate and originate over six billion minutes annually. The Broadvox network operations center provides the reliability, security and quality of service required by the world’s most discriminating customers. Broadvox offers SIP Trunking, SIP origination and termination services and hosted communications solutions. Broadvox is headquartered in Dallas, Texas. Please visit www.Broadvox.net for additional information.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in German (http://www.3cx.de/), Spanish (http://www.3cx.es), French (http://www.3cx.fr), Italian (http://www.3cx.it), Portuguese (http://www.3cx.com.br), Japanese (http://www.3cx.jp), Simplified Chinese (http://www.3cx.cn) and many other languages.

3CX maintains a VOIP and SIP FAQ in several languages, which includes information about SIP trunking, SIP proxy, VOIP Gateways and others. Some of the languages include: VOIP in Swedish, SIP FAQ in Portuguese, in Norwegian, and Danish.

VOIP News page

Here is a good VOIP news page that is worth mentioning. It is pretty updated and quite interesting. Check it out here.

Innovative 3CX IP PBX for Windows now available to Danish resellers via Inter-Data A/S

3CX VoIP PBX for Windows is easy to install, configure and manage

Silkeborg, DK October 12, 2007 – 3CX today announced that a distribution agreement between 3CX and Inter-Data A/S has been signed for the Danish market.

“This enables us to bring new and innovative products to the channel. 3CX offers our resellers an excellent opportunity to move into the VoIP market – a market with rich business opportunities, not only on the hardware, but especially on software and service offerings” said Rene Rasmussen, CEO Inter-Data A/S.

Chris Martin, Sales Director 3CX, added, “Inter-Data are well poised to provide Danish resellers with a complete end-to-end solution by adding 3CX Phone System to their current server product range and VOIP products, and backed up by the Inter-Data A/S Business Team.”

Just last month, 3CX Phone System for Windows received a “Best of Show” Award at Technology Marketing Corporation (TMC®)’s INTERNET TELEPHONY Conference and EXPO West 2007, in the United States.

Mr. Rasmussen confirmed, “Our ID Business team has tested several different soft VOIP PBX’s, and has without doubt found 3CX Phone System the easiest to work with, both in terms of initial installation, configuration and management – We are confident that our channel partners will benefit from the innovative 3CX IP PBX for Windows.”

About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in Cyprus, USA, UK and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in four countries and localized information available in Dutch (http://www.3cx.nl/) German (www.3cx.de), Spanish (www.3cx.es), French (www.3cx.fr), Italian (www.3cx.it), Portuguese (www.3cx.com.br), Japanese (www.3cx.jp), Simplified Chinese (www.3cx.cn) and many other languages.

3CX maintains a full fledged VOIP and SIP FAQ including facts about SIP trunking, SIP servers, VOIP and SIP phones, VOIP Gateways, and it is present in several languages, such as VOIP in Finnish, a VOIP and SIP FAQ in Dutch, in Hungarian and in Romanian.

About Inter-Data A/S
Inter-Data A/S were founded in 1993, and are specialized in PC manufacturing and value-added distribution. Inter-Data A/S employ 60 highly motivated employees at both the head office in Silkeborg and branch office in Copenhagen. Inter-Data A/S Business department focusing on channel development on innovative products like 3CX, Supermicro, Thin Clients ect.

Inter-Data A/S is distributing a range of leading brands, like Supermicro, Samsung, Synology, Xerox, MSI, iGEL, Kingston, Microsoft, 3CX and many more.

Drivers With Cell Phones Tend To Ignore Hands-Free Laws

A study of 902 cell phone user-drivers in Connecticut, New Jersey, and New York by Harris Interactive found that just 14% use hands-free gear while driving.

By W. David Gardner
InformationWeek
October 2, 2007 11:18 AM

A survey of drivers with mobile phones in states with hands-free driving laws has found the respondents generally say they favor the laws. But in practice those drivers tend not to follow the laws and hold handsets to their ears while driving.

In a study of 902 cell phone user-drivers in Connecticut, New Jersey, and New York, states that outlaw the use of cell phones while driving, Harris Interactive found that 72% of them have a hands-free product, but 38% of the time they use their hand-held phones. Just 14% use hands-free gear while driving.

Yet, 77% of the drivers say they support the hands-free driving laws.

The survey was commissioned by Parrot, a maker of hands-free car kits, which markets a line of Bluetooth-based car kits. "The reality is that the majority of tri-state drivers are still using their hand-held cell phones because they don't perceive that the law applies to them," said Parrot president and chief operating officer Ed Valdez in a statement.

"While many New York tri-state area drivers admit to having hands-free solutions, they're not consistently using them," Valdez continued. "According to the study, that's because the majority are using headsets and earbuds that drivers say are uncomfortable and difficult to use."

Read the whole article here.

3CX and Achab join forces

Nicosia, Cyprus – 14 September 2007 - Achab, a value-added distributor of software solutions for the Italian market, has announced that it will be expanding its portfolio of products to include 3CX VoIP Phone System for Windows – an IP PBX based on the SIP standard. The partnership with 3CX is part of Achab’s strategy to meet the typical needs of small- and medium-sized businesses, by identifying and distributing innovative software solutions, with a particular focus on Italy’s most dynamic industry segment.

Developing a business implies changing business processes and the technology that supports them. A single, wholly IP-based communications infrastructure is key to ensuring organizational flexibility, meeting needs of flexibility, responding to customers quickly and effectively, supporting a greater number of users, and containing costs. In such a context, VoIP systems play an essential role because of their greater flexibility, reduced costs, and superior functionality – all characteristics that are perfectly integrated in 3CX Phone System for Windows.

3CX Phone System for Windows, is based entirely on the SIP standard and is therefore able to work with the most popular SIP devices, VoIP gateways, SIP trunking, SIP Phones, SIP Proxies and VoIP providers. This VoIP product overcomes the limitations of traditional phone systems by adding advanced features that promote greater productivity and reduce management costs. PBX software such as 3CX Phone System can be implemented and managed by the IT staff directly without the need for special skills or additional tools, resulting in a better return on investment and greater system flexibility.

3CX maintains a VOIP and SIP FAQ in several languages, including: a VOIP FAQ in Greek, in Japanese language, a SIP FAQ in Korean, in Chinese, Hong Kong, etc.

Read the whole article here.