This white paper addresses the following criteria:
- Organization size, type and features
- Quality and real-time monitoring
- Outbound campaigns
Friday, December 19, 2008
The VoIP-News Call-Center Comparison Guide
you know that a VoIP call-center enhances customer service and, in return, helps attract and retain customers. But which VoIP call-center vendor do you choose for your specific needs? This Comparison Guide evaluates major vendors such as Oracle and Verizon Business, in order help you make the best decision.
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